Excellent Customer Service
This thing is fantastic. At first I was a bit unhappy, because my pinky rested right on a sharp spot and every time I would grip the pistol it would lead to a painful indentation afterward. However, with a dremel and some creativity, I was able to attach the medium and large backstraps. It clearly states this is incompatible with backstraps... but you simply cut away the bottom 1/8th inch or so where it snaps into place. Then, dremel out the existing hole until it's large enough for the SLR screw to fit through. HUGE difference once I got the backstrap on... now my pinky rests perfectly. There was also an issue with the first screw in my first standard installation (likely caused by me). Todd was very helpful and fast to reply to my emails. Fantastic service and great product.